We’ve compiled 22 of the best customer training tools on the market which will help turn your customers into product experts, help you reduce churn, and grow your revenue. To enjoy these benefits you’ll typically need, a well-thought out customer training strategy, and the following software: Let’s dive in 👇 Interactive Elearning Authoring Tools Elearning […]
At Arlo we love giving our customers, and training instructors ideas to help them deliver more effective training. One easy way to do this is to round-up some of the best training activities and games that ca be used in person and virtually. Whether you’re teaching a small group or leading a large team, incorporating […]
You’ve developed an amazing product, and customers are signing up at an impressive rate. But what starts as smooth sailing quickly turns into a challenge: your customer support team becomes overwhelmed with inquiries that are time-consuming and repetitive, pulling their focus away from more urgent issues. Generally, when this occurs, companies have a few options: […]
What’s the key for getting customers to use our product or service? Yes, creating a great product is a given, but research shows customer training follows closely behind. Here are some standout customer education stats: Adobe noted that their customer education programs have helped increase product adoption by 79% Businesses employing customer education report a […]
The way we find information on the web is undergoing its most fundamental shift in the past 15 years. Since the rollout of ChatGPT in late 2022, and its subsequent search features, more people are using large language models to find information, get product recommendations, and, in the case of training, find courses to enroll […]
At Arlo, we’re on a mission to help training providers scale their businesses and deliver world-class learning experiences. That’s why we’re excited to announce our partnership with Heropa, a leading provider of immersive virtual lab environments. Together, we’re bringing IT and software training providers a seamless, end-to-end solution that makes delivering hands-on, engaging learning easier […]
If you’re not afraid to get creative there are lots of instructor led training activities you can use within your ILT sessions to make them more engaging and enjoyable for participants. In this quick guide we’ve compiled 15 examples you can easily implement. Let’s get started ⬇️ 1. Group Discussions One of the easiest activities […]
Tony Robbins once said, ‘Success leaves clues.’ When you look at some of the most successful businesses of recent years, certain patterns emerge: They do this through comprehensive and accessible customer training programs that deliver real, tangible value. To showcase what some of these programs look like, we’ve created this roundup of eleven examples of […]
The debate between Self Paced Learning vs Instructor Led Learning is often framed as a question of which method is “best.” However, the real focus should be on which learning method will most effectively help the learner meet the objectives of a course or module. To determine which approach is right for your learners, it’s […]
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