Comprehensive implementation and training programs for all new Arlo customers.
Implementation packages
(Required with all plans)
Basic
$1,550
NZD
$1,550
AUD
£1,025
GBP
$1,395
USD
€1,225
EUR
$1,800
CAD
Set up and implementation support for businesses with standard workflows with simple requirements.
Customer Success Manager
Arlo Help Center
Arlo-U (Self-paced training)
9 hours of onboarding support *
Includes:
- Onboarding project plan
- Onboarding kick-off call
- Tailored training & consultancy sessions
- Email / Monday.com support
- Website consultancy call (if needed)
Limited offer: $550NZD
Limited offer: $550AUD
Limited offer: £365GBP
Limited offer: $495USD
Limited offer: €435EUR
Limited offer: $640CAD
Small business special!
4 hours of onboarding support
Available until 20th December 2024 for qualified customers only (T&C's apply)
Standard
$2,105
NZD
$2,105
AUD
£1,390
GBP
$1,895
USD
€1,665
EUR
$2,440
CAD
Equip your team with a more detailed understanding of Arlo with in-depth support, training and a post-live call so you hit the ground running.
Customer Success Manager
Arlo Help Center
Arlo-U (Self-paced training)
13 hours of onboarding support *
Includes:
- Onboarding project plan
- Onboarding kick-off call
- Tailored training & consultancy sessions
- Email / Monday.com support
- Website consultancy call (if needed)
- Pre-live check-in
- Post-live check-in
Premium
$4,950
NZD
$4,950
AUD
£3,265
GBP
$4,455
USD
€3,910
EUR
$5,740
CAD
Let us guide your team with comprehensive training and implementation support. Perfect for organizations with complex requirements and processes.
Customer Success Manager
Arlo Help Center
Arlo-U (Self-paced training)
30 hours of onboarding support *
Includes:
- Onboarding project plan
- Onboarding kick-off call
- Tailored training & consultancy sessions
- Email / Monday.com support
- Website consultancy call (if needed)
- Custom domain configuration
- Name label or certificate customization
- Zapier consultancy
- Pre-live check-in
- Post-live check-in
- Data migration support
- Integration consultancy
* Includes internal administrative tasks and customer interactions, which accrue a minimum of 10 minutes per task or interaction. Please note that there is an estimated 25% of hours required for internal administrative tasks.
Frequently Asked Questions
-
Why is implementation and training required?
Arlo isn't a plug and go software, it will transform your entire training operation. You may need to adapt to new ways of doing things and change isn't always easy.
Your team will have plenty of questions during the implementation stages, and our consultative support team will be here to guide you through this process. We want you and your team to be set up for success.
We'll work with you to understand your workflows and processes and make recommendations on how these can be achieved using best practice in Arlo.
-
How long will it take to start taking registrations with Arlo?
This depends on a number of things such as your processes and training requirements, and web integration. We’ll provide you with the tools needed to get going on your own as soon as you can. Some customers are up and running within a couple of hours of starting their trial, and others prefer to take their time working through the adoption of Arlo with our support team.
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What happens after implementation?
Your support doesn't stop after implementation. Your CSM will hand you over to our support team who will responsible for any questions you have about using the platform, and you have access to our Help Center.
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How do I purchase additional training or professional services?
You can purchase on demand training on our training portal. To find more information about any of our professional services, contact our support team.
Workflow Automation
Arlo's integration with Zapier allows you to seamlessly connect Arlo to your other business apps so there's no double entry of data and everything is kept in sync.
Your Team
We've created a library of pre-built Zaps with some of the most popular applications in the marketplace that you can adopt and configure.
Alternatively, you can connect Arlo to 1000's of other applications by building your own Zaps.
Our Team - Existing Zap
Not familiar with Zapier? Our specialists can set up one of our pre-built Zaps for you. You'll be up and running in no time.
We’ll manage the whole process for you.
- Set up one of our pre-build Zaps in Zapier.
- Complete basic customization, e.g. field mapping.
- Test to confirm it is configured correctly.
- * Total price is subject to final quote.
Our Team - New Zap
Can't find what you are looking for in our Zap library? We can build a new Zap for you.
We'll manage the whole process for you.
- Scope your requirements
- Create a new Zap in Zapier
- Complete basic customization, e.g. field mapping
- Test to confirm it is configured correctly
- * Total price is subject to final quote.
Other services
Training
Set your organization up for success with additional training.
Ensure new staff are well trained or delve deep into Enterprise features like application process, certifications, multi region, presenter requests, registration rules and building advanced reports.
Data Migration
Maintain business continuity by migrating historical data and your current training schedule into Arlo.
Our team will compile and transform your data, then import it into your Arlo platform.
Website Custom Domain Setup
Host your Arlo website, checkout and management platform on a domain of your choice.
For example, training.yourdomain.com.
Certificate Customization
Send us your certificate template, and let us know what information you would like to be pre-populated on it, such as registrant and event details.
Our team will build the certificate and load it into your Arlo platform so that you can start to use it!
All prices exclude GST
Arlo reserves the right to change pricing at any time.