We offer comprehensive implementation and training programs for all new customers. We’ll be with you every step of the way to make sure you’re successful.
Implementation Packages
(Required with all plans)
Basic
$695
NZD
$695
AUD
£460
GBP
$625
USD
€550
EUR
$805
CAD
Designed for small, self-sufficient businesses with simple workflows who don’t require much assistance.
- Launch call
- Dedicated project plan
- Email support
- Tailored training & workflow consultancy (2 hrs)*
- Arlo Help Centre
- Arlo-U
- *Excludes system integration and data migration support
Standard
$1,495
NZD
$1,495
AUD
£985
GBP
$1,345
USD
€1,180
EUR
$1735
CAD
Equip your team with a detailed understanding of Arlo’s many features to reduce administration, sell more training and wow your customers.
- Launch call
- Dedicated project plan
- Website consultancy call
- Customer Success Manager
- Email support
- Tailored training & workflow consultancy (4 hrs)
- Arlo Help Center
- Arlo-U (Self-paced training)
- Pre-live check in
Premium
$4,950
NZD
$4,950
AUD
£3,265
GBP
$4,455
USD
€3,910
EUR
$5740
CAD
Let us guide your team with comprehensive training and implementation support. A great investment for busy training organisations to ensure your team is setup for success.
- Launch call
- Dedicated project plan
- Website consultancy call
- Customer Success Manager
- Email support
- Custom domain configuration
- Name label or certificated customisation
- Tailored training & workflow consultancy (6 hrs)
- Professional services (8 hrs)
- System integration
- Data migration
- Arlo Help Centre
- Arlo-U (Self-paced training)
- Pre-live check in
- Ongoing quarterly check ins
System integration
Arlo's integration with Zapier allows you to seamlessly connect Arlo to your other business apps so there's no double entry of data and everything is kept in sync.
Your Team
We've created a library of pre-built Zaps with some of the most popular applications in the marketplace that you can adopt and configure.
Alternatively, you can connect Arlo to 1000's of other applications by building your own Zaps.
Our Team - Existing Zap
Not familiar with Zapier? Our specialists can set up one of our pre-built Zaps for you. You'll be up and running in no time.
We’ll manage the whole process for you.
- Set up one of our pre-build Zaps in Zapier.
- Complete basic customisation, e.g. field mapping.
- Test to confirm it is configured correctly.
Our Team - New Zap
Can't find what you are looking for in our Zap library? We can build a new Zap for you.
We'll manage the whole process for you.
- Scope your requirements
- Create a new Zap in Zapier
- Complete basic customisation, e.g. field mapping
- Test to confirm it is configured correctly
Optional extras
Requirements analysis
Engage our business analysts to review your existing processes, documentation and requirements, and advise whether Arlo meets your needs.
Workflow alignment
Based on your requirements, let our team identify the best Arlo features and optimum workflows to use. Where feature gaps exist, we will suggest solutions to overcome them. Their deep experience means they can highlight opportunities to reduce complexity and automate manual steps.
Training
Set your organisation up for success with additional training.
Ensure new staff are well trained or delve deep into Enterprise features like application process, certifications, multi region, presenter requests, registration rules and building advanced reports.
Data Migration
Maintain business continuity by migrating historical data and your current training schedule into Arlo.
Our team will compile and transform your data, then import it into your Arlo platform.
Website Custom Domain Setup
Host your Arlo website, checkout and management platform on a domain of your choice.
For example, training.yourdomain.com.
Certificate Customization
Send us your certificate template, and let us know what information you would like to be pre-populated on it, such as registrant and event details.
Our team will build the certificate and load it into your Arlo platform so that you can start to use it!
Frequently Asked Questions
Why is implementation and training required?
Arlo isn't a plug and go software, it will transform your entire training operation. You may need to adapt to new ways of doing things and change isn't always easy.
Your team will have plenty of questions during the implementation stages, and our consultative support team will be here to guide you through this process. We want you and your team to be set up for success.
We'll work with you to understand your workflows and processes and make recommendations on how these can be achieved using best practice in Arlo.
How long will it take to start taking registrations with Arlo?
This depends on a number of things such as your processes and training requirements, and web integration. We’ll provide you with the tools needed to get going on your own as soon as you can. Some customers are up and running within a couple of hours of starting their trial, and others prefer to take their time working through the adoption of Arlo with our support team.
What happens after implementation?
Your support doesn’t stop after implementation. Our experienced support team will conduct one complimentary health check report for you each year, analysing your use of the Arlo platform. We’ll make suggestions about additional features you might not be using, discuss any issues or feature ideas you have, and look at your registration and order trends.
How do I purchase additional training or professional services?
You can purchase on demand training on our training portal. To find more information about any of our professional services, contact our support team.
All prices exclude GST
Arlo reserves the right to change pricing at any time.