Customer portal Save time, grow loyalty
Offer a self-service portal for registrants and a company portal for managers so they can help themselves, anytime, anywhere. Create a beautiful customer experience that saves you time and brings them back for more.
Empower your learners with self-service, leaving your team more time to focus on more important things that will grow your business.
A complete view
Let your customers login and access information about their upcoming and past training – including course instructions, professional development (CPD/CLE) points, and certificates.
Allow learners to answer their own questions, and if circumstances change, transfer or cancel their own bookings. Create a modern, high-quality experience that delights your customers and fosters loyalty.
Match it to your brand
Easily change the look and feel of your portal to match your brand. Generate a consistent brand experience across your online channels.
Company portal – COMING SOON Help clients manage their team
Become your clients’ preferred training supplier by making their jobs easier. Provide HR and line managers with a secure portal to track and manage their staff – including past and upcoming training.
This centralized view will help them stay on top of compliance requirements, track their training budget and make informed decisions about how to improve team capability.
Transfers & refunds
Let your customers transfer or cancel their own bookings. Smart workflows can create and issue credit notes, send notifications to everyone involved, and reverse credit card charges.
Certifications & licensing
Arlo will automatically remind clients when their certification or license is about to expire and then create and track the renewal.
Allow customers to pay partially for a course and settle the bill at a later date. This can be done from within their portal.
Create unlimited custom fields in your database, then add them to your registration forms and customer portal.
See how Arlo could transform your business
Try our FREE 14 day trial.