We’ll canvas your team and document your organizational goals and drivers.

For example, do you want to:

• Double the numbers of learners who complete your programs?
• Halve your delivery cost?
• Differentiate your courses from your competitors?
• Create a learning ecosystem?

We’ll work with you to identify opportunities and/or challenges in your market.

For example, do you need to:

• Meet the needs of modern learners using innovations in learning and technology?
• Move to a more scalable delivery module?
• Expand or refine your program?

We’ll capture what you already know about your target audience. We can also run discovery sessions with (or survey) representatives of your target audience. 

We seek to learn:

• Their goals, influences, motivators and pain points
• The knowledge, skills and attitudes that are important to them
• How they like to learn

From this intelligence, we’ll create learning personas that will help drive strategic design decisions. 

We’ll use the information from above to confirm the learning topics your organization should offer. 

For each topic we’ll confirm:

• What does great look like? This becomes the foundation statement for the remainder of the design.
• What does the learner need to know, do and be? This will become the learning objectives.
• How will we deliver the learning? This will be the best practice blending of delivery types.

We’ll review your organization’s current learning offerings and technical environment within the context of your goals, audience needs, curriculum and best practice.

We’ll create a report to summarize our findings and recommendations, which will include:

• Summary of the opportunity
• Recommended learning topics 
• Recommended model for blended deliver and technical environment
• Steps for the design, development and implementation of recommendations – including estimates of cost.