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10 ways to use ChatGPT in your training business

ChatGPT can help improve productivity and effectiveness in your training business. Here’s ten practical ways to use ChatGPT, from content creation, language translation, marketing and more. 

Before we get into the nitty gritty, let’s get one thing straight: ChatGPT will not create courses for you.

The IP of training providers cannot be replaced by a natural language model, or any other type of AI for that matter. It will, however, aid you in creating courses. Improving productivity and effectiveness in your training business.. 

Before we jump into the ways you can use ChatGPT in your training business, let’s give it a brief introduction. 

What is ChatGPT?

ChatGPT is a language model trained by OpenAI. It’s currently free to use.

You can put a question, a statement, or any other information that you wish to provide in the prompt box to ChatGPT. Much of your success will depend on the quality of your question, or prompt. Be specific with your questions, use simple and clear language, provide context where possible, and only ask one question at a time. Be clear and specific in your questions so that the model can better understand what you’re asking. 

Being clear and precise in your prompts will significantly increase the quality of the response you receive from ChatGPT.

ChatGPT will remember what users said in earlier conversations to aid responses. And also allows users to provide follow-up corrections. It does have several limitations however, including occasionally producing incorrect information, limited knowledge of the world and events past 2021, generating some biassed results, and a risk of plagiarism. 

All of that aside, here’s how you can use it in your training business…

10 ways to use ChatGPT in your training business

1. Content research
ChatGPT can be used to conduct research into new course topics and provide valuable insights to inform the development of new courses. Here’s an example where we’ve asked ChatGPT to create a course outline for a new course on Agile Fundamentals for Beginners.

2. Content creation
As we mentioned earlier, ChatGPT won’t create your courses for you. But it can create supplementary material such as quizzes, tests and summaries, enabling you to create richer blended learning courses much faster than you ever have before.

3. Content refresh
ChatGPT can help you refresh old content to make it more current, up-to-date, or more effective. For example, turn existing content into different formats such as summaries, quizzes, bullet points, tests, conversation starters for community forums and more.

4. Automated assessment
Grade written work, such as essays and coding projects, and provide feedback to students in real-time. A time-saving tool for training businesses. Plus, regular, personalized feedback can help to create a more effective learning experience, leading to better outcomes.

5. Feedback and trends analysis
ChatGPT can be used to anaylze feedback/trends/themes from large amounts of text data, such as customer reviews and survey responses. It can extract insights and create reports, which then can be used to inform business decisions.

6. Learning tool
Why not lead the way and incorporate ChatGPT as a learning tool within existing courses. For example, ChatGPT can be taught as a tool to write code in coding courses.

7. Virtual assistants
ChatGPT can be used to create virtual assistants to help with scheduling, email management, and other tasks. Taking care of some basic training management tasks, and freeing up your time to focus on more important things.

8. Language translation
Use ChatGPT to help translate course content into different languages, making your courses more accessible to a global audience.

9. Customer support
ChatGPT can provide 24/7 customer support by answering questions about billing and payment, resolving technical issues with online learning platforms, and more.

10. Marketing
ChatGPT can be used to create course marketing collateral for your business – think course descriptions, webpages, blog posts, social media copy, advertisements and more. It can help optimize your website for SEO and analyze data on customer behavior and preferences to help to identify target audiences and develop targeted marketing campaigns.

Here’s an example where we’ve asked ChatGPT to take Arlo’s own Toast for Training event and create a blog post and social media posts to help market the event to training providers.

All of these levers work towards a united goal: efficiency.

Leverage ChatGPT in the right way, provide clear and precise prompts, and you’ll increase output and gain a competitive advantage. Helping your business scale faster.

Join us for Arlo in Action: Live Demo & Q+A – Thursday, 27 June 2024, 11:30am PDT | 2:30pm EDT   Register now