This morning we teamed up with Heropa to run a packed, hands-on session exploring what modern software training really looks like. Arlo’s Senior Product Marketer Ben Mather and Heropa CEO Jason Kinsella covered how training providers can streamline delivery, boost engagement, and scale hands-on learning without the technical complexity.
If you missed it, you can watch the webinar on demand here, or keep reading for the key takeaways.
Why software training needs a new approach
We kicked off by looking at the challenges training providers face when delivering IT and software training today:
- Disconnected systems add friction for both your team and your learners.
- Hard to create a seamless journey when ILT, elearning, and virtual labs all live in separate places.
- Difficult to deliver engaging learning experiences that drive real learning outcomes and knowledge retention.
- Scaling hands-on training is complex and costly with too much time spent on admin.
The Arlo + Heropa partnership was designed to tackle these challenges head-on, and today’s webinar focused on how these challenges can be solved with two systems and a smart integration.
Delivering a modern blended learning journey
The emphasis throughout the webinar was on delivering a seamless learning experience. With the Arlo + Heropa integration, learners access their virtual lab workspace directly from their Arlo customer portal, or from the join link in the automated Arlo email after registering for the course.
Jason and Ben stepped us through a typical learning path for someone taking a software training course.
- Registering for a course on a training website and receiving instant confirmation and join links
- Pre-work and elearning modules hosted in Arlo are easily accessible
- Session info and links are automatically sent for live instructor-led sessions delivered virtually or in-person
- Plus, links to the interactive hands-on labs powered by Heropa
- Assessments, resources, and follow-up activities are all in one place – in Arlo
Smoother training administration with Arlo
Ben jumped behind the curtain to show the admin view of Arlo.
From the Arlo dashboard, training teams can:
- Create and schedule courses. Made even easier with course templates.
- Design, build and create elearning modules
- Link directly to Heropa lab environments
- Manage enrolments, communications, and reporting
- Automate learner access and reminders
For training businesses that run multiple courses or delivering blended learning, the combination of Arlo and Heropa significantly reduces operational load. More importantly, it frees teams up to focus on delivering high-value learning, not fighting with tech.
Meanwhile, Heropa handles the heavy lifting on the lab side by provisioning environments, maintaining performance, and managing access without requiring IT intervention.
If you’re a software and IT training provider that wants to deliver engaging, hands-on software training at scale without increasing complexity, it’s worth exploring Arlo and Heropa in more detail. If you’d like a personalised walkthrough, or want to see how this workflow could support your own training, our team would love to help – Book a Demo!