Transcript
This video covers Arlo’s Customer portal which will empower your learners with self-service, saving your team time and growing customer loyalty.
Your customers will be able to see upcoming and completed events they have registered for. They can see detailed information about each course, download course material, check where they are going and more.
They can access and see progress on their elearning. And transfer or cancel their course bookings themselves if something comes up, saving you time. If they cancel, Arlo will send through a refund or credit note.
They can see all their order information history too, including outstanding payments, credit notes and vouchers.
Conclusion
The Customer portal will create a beautiful customer experience that leaves your team time to focus on more important things that will grow your business.
Empower your learners
Save your time time
Growing customer loyalty
Such as managing your courses and events, which is what we’ll discuss in the next video.
