If you collect feedback about the training courses you run, you’ll know it can be a labor-intensive process which often delivers little value to the business. Coursecheck addresses this issue with training evaluation software designed specifically for training companies and in-house training teams.
What is Coursecheck?
Coursecheck is training evaluation system software designed specifically for training professionals who value, and depend upon, positive learner experience.
Coursecheck provides users:
- Reports and dashboards that provide real-time reporting on course, location, and trainer performance.
- Configurable delegate feedback forms.
- Increased website visitors thanks to Google stars utilizing your Coursecheck ratings.
- Improved customer experience with the ability to promptly respond to delegate comments and views.
- A widget for your website which displays in real-time, how many reviews you have, and what your average rating is.
Problems solved by Coursecheck
- With paper feedback forms or even generic digital survey tools, it’s difficult and time-consuming to analyze the information collected.
- Key information is often not immediately available, making it difficult for management to act promptly when they need to.
- To be useful, feedback needs to be accurate, honest and complete. With paper forms, this is often not the case.
- The traditional approach of publishing testimonials is of little value. As in their personal lives, customers now want to see all the supplier’s feedback. And they want to see it on an independent website.
Requesting feedback through Arlo made easy
Through its integration with Arlo, the process of requesting feedback on Coursecheck is fully automated. Maximizing response rates and extending the functionality of Arlo with minimal effort.
Information about upcoming events and courses on a scheduled basis, typically overnight, are sent to Coursecheck using Arlo’s robust API. At the end of a course, learners are automatically sent the feedback survey, pre-populated with all the relevant information including course name and instructor name. QR codes can also be generated for on-the-spot feedback collection during the course
Once they’ve completed that survey, responses are immediately available to view in your Coursecheck dashboard. You are alerted to any issues, allowing you to respond as soon as possible.
Integrating Coursecheck widgets onto your course pages
There are two kinds of widgets offered by Coursecheck: course-level and company-level widgets. Course-level widgets display the aggregated count of all your reviews across all your courses.
Company-level widgets display the star ratings and number of reviews for a specific course. Depending on how many reviews your company and certain courses have will determine which widget is best to be displayed. For popular courses with a lot of reviews, display the course-level widget. Otherwise show-off your company’s reviews with the company-level widget.
As well as the widget, you can also opt in for a live comments feed of recent reviews on your homepage and/or course pages.
To get more information on how Arlo and Coursecheck work together, feel free to contact us today. For more information on Arlo’s other marketing tools that could help you promote your business, see our website.