What does delivering an exceptional member experience mean in today’s world? With the right insights, tools and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members.
Join association experts Jessica Bonney from Vancouver Island Construction Association and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members, leveraging the right tools and technology, and delivering scalable training programs that your members love.
You’ll learn:
- The key pillars of an exceptional member experience
- How to harness member insights to inform business decisions
- How to build a member-driven education program that’s scalable
- Implement tools and technology to drive engagement and revenue
