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Capture course feedback with SurveyMonkey

A presenter or event organizer’s job doesn’t finish once the training or event does.  There is still the task of getting feedback from participants to find out what worked and what needs improving. This can be a painful process of paper forms that have to be entered in, or emails that need to be sent out.  Then there’s collating all the responses and trying to present it in a meaningful way so the information that’s most useful to you is at your fingertips.  Wouldn’t it be great if there was an easier way?

Well, now there is.  As part of our latest update, we will be releasing SurveyMonkey integration, a way for you to have your tailored survey sent out automatically.  You can even choose when they are sent, whether that be when the course starts, when the course ends, or when attendance is recorded.

Surveys can also be sent manually by selecting a registrant and choosing ‘send survey’ in the menu.  Once the responses have been returned, they will be collated and the results reported back to you through SurveyMonkey.

This feature will be available on our Professional and Enterprise plans.  More details on the feature will be available in our newsletter which you’ll receive once your platform has been upgraded.  If you’re currently not on our Professional or Enterprise plans and would like to discuss adding this feature to your platform, you can contact our Sales Team on sales@arlo.co or phoning +64 4 586 9460.

A SurveyMonkey account is also required.  You can find out about SurveyMonkey pricing plans here.  You can also look at the range of Survey Templates they offer to see what would be suitable for your needs.